As many of my friends know, I have been having some problems with my Facebook account. No small thing, considering that it has become my main mode of communication with certain friends.
Well, I recently had a problem logging into my wordpress account. I found their support page, sent a quick e-mail detailing my problem and got the generic “we’ll get back to you.” Imagine my surprise when they DID get back to me and lo and behold, here I am able to log in?
Now, compare that to the non-existent Facebook help section:
– Difficult to access
– Offers no working solutions
– Leads to posted questions rather than options for contacting them with a problem. Talk about customer non-service!
– Has absolutely NO ACTUAL customer support/service (in my experience)
– Doesn’t even have the courtesy to let you know that they’re looking into the issue!?!?!
Anyway, I WILL say this: I’d reached a point of feeling like Facebook is my only connection to my friends but these last couple of weeks have led me to consider making some serious changes. I have decided to deactivate my Facebook account for a while (not yet sure how long) and try to ACTUALLY keep in touch with people rather than randomly post stuff.
Thank you Facebook for challenging me to live without you. I accept the challenge.
Wish me luck everyone!